Straightforward managed IT pricing
Managed IT Services Pricing
Choose the level of managed IT, cybersecurity and governance support that fits your organization. All prices are per user, per month.
Choose your coverage
A package for the way you operate
Start with a reliable managed IT foundation, add layered cybersecurity protection, or choose complete coverage with governance and compliance support.
Managed IT core
Atomic Foundation
$149 / user / month
For organizations that need dependable day-to-day IT support, proactive management and a well-run technology foundation.
- 8×5 service desk support
- Monitoring, patching and vendor coordination
- Network, device and account management
Managed IT + security
Atomic Shield
$249 / user / month
For organizations that need the Foundation experience plus practical, layered protection across users, devices, email, data and Microsoft 365.
- Identity, endpoint and email protection
- 24/7 security monitoring and response
- Backup, recovery and security readiness
Security + governance
Atomic Guardian Complete
$399 / user / month
For organizations that want comprehensive managed IT, mature security controls and ongoing governance and compliance support.
- Everything in Atomic Shield
- Three small projects per month
- IT governance and compliance maintenance
Package details
Compare what is included
Every package delivers a strong managed IT base. Atomic Shield adds the security controls that protect people and data, while Atomic Guardian Complete adds ongoing governance and compliance maintenance.
All prices are per user, per month. Your monthly total is based on the number of supported users covered by the selected package. Field services and small projects are scoped according to the package selected. Contact us to confirm fit, onboarding and any environment-specific requirements.
Pricing questions
Managed IT Services Pricing FAQs
Clear answers about managed IT support pricing, coverage and how to choose the right level of service.
How much do managed IT services cost in Vaughan and Toronto?
Atomic Guardian publishes three managed IT support pricing levels: Atomic Foundation at $149 per user, per month; Atomic Shield at $249 per user, per month; and Atomic Guardian Complete at $399 per user, per month. Actual monthly cost depends on the number of supported users, your infrastructure, service and security requirements, and work outside the selected plan. This provides a clear starting point when comparing managed IT services cost in Vaughan or managed IT services pricing in Toronto.
How do you calculate the number of users we are billed for?
We price managed IT services per user, per month. The exact user count and which people are covered are confirmed during the assessment, onboarding and quoting process, based on the environment and service requirements. The public pricing page does not set a separate contractual definition of a billable user, so Atomic Guardian confirms the final count before service begins rather than relying on an assumption.
What is included in the monthly managed IT fee?
Each package includes a managed IT foundation that covers: Service Desk support, remote monitoring and management, patch management, account management, IT procurement assistance and vendor management. The service is designed to provide proactive IT management, not only issue response. Atomic Shield and Atomic Guardian Complete add cybersecurity capabilities, including additional protection for identity, devices, email, Microsoft 365, data and security readiness. See our managed IT services for the broader service approach.
What isn’t included in the monthly managed IT price?
The monthly plan price does not mean every technology cost is included. Hardware, software and Microsoft licensing are not included in the package comparison table. Larger projects, specialized professional services and work outside the included project allowance may also be separate. Field Services are billable for Foundation and Shield. Where the published scope is not specific, Atomic Guardian confirms the work and any applicable cost before it begins.
Are there onboarding or setup fees?
Atomic Guardian does not publish a fixed onboarding or setup fee on this website. Onboarding requirements can vary with the condition of the existing environment, documentation, Microsoft 365, devices, security systems, backups and vendor relationships. Any applicable onboarding work or cost is identified during the assessment and proposal process, before the service relationship begins.
Is onsite IT support included?
Field Services differ by plan. They are billable for Atomic Foundation and Atomic Shield, while Atomic Guardian Complete includes them. The specific onsite requirement and scope are confirmed before work begins, particularly where an issue cannot be resolved remotely or requires hands-on support for equipment, networking or infrastructure.
Does 24/7 security monitoring mean I also receive 24/7 help desk support?
No. 24/7 Security Monitoring & Response refers to continuous monitoring for suspicious activity and potential cyber threats. Service Desk support is described on this page as business-hours support. Continuous security monitoring does not automatically mean unlimited round-the-clock user help desk support. Any support required outside the published service desk scope should be confirmed before work is undertaken.
What is the difference between Atomic Foundation and Atomic Shield?
Atomic Foundation primarily manages and supports the IT environment. Atomic Shield combines that managed IT foundation with a stronger cybersecurity layer. The published Shield protections add coverage for accounts and identity, 24/7 security monitoring and response, email and internet use, Microsoft 365, data recovery, access control, staff preparedness and security readiness. For businesses that need stronger day-to-day protection, Shield is the practical middle option. Explore our cybersecurity services for more detail.
Which managed IT package is best for a law firm?
The right package for a law firm depends on its users, systems, risk profile, cybersecurity needs, professional obligations and desired support coverage. Firms that handle confidential client information may find Shield or Complete more appropriate than a basic IT-management package because they include additional security controls. A package alone does not establish compliance with any professional or insurance requirement. Learn more about managed IT and cybersecurity for Ontario law firms.
What happens when we need an IT project that isn’t included in our plan?
Normal support is different from project work. Atomic Guardian Complete includes three Small Projects per month, while Small Projects are billable for Foundation and Shield. Larger professional-services or project work, and work outside an included allowance, is scoped separately. The requirement, scope and applicable cost are discussed and approved before the work proceeds, rather than appearing unexpectedly on an invoice.
Can Atomic Guardian take over from our existing IT provider?
Yes. A managed IT transition is approached as a controlled handover. The assessment can cover existing documentation, administrative credentials, Microsoft 365, devices, security systems, backups, vendors, networking and available IT records. The goal is to understand the environment, establish responsibility and reduce disruption while access and management are transferred. The exact transition plan depends on the condition and complexity of the existing environment.
Why can two managed IT companies charge very different prices per user?
Managed IT services can describe very different scopes. One provider may include help desk, monitoring and patching, while another may also include identity protection, endpoint security, security monitoring, Microsoft 365 security, email and web protection, backup and recovery, onsite services, projects and strategic account management. When comparing managed IT support pricing, review what is actually included, how scope is defined and which protections are part of the monthly service—not only the advertised per-user price.
Service details
What’s Included in Your Managed IT Service
Explore what each service covers and how it helps protect, support and manage your business technology.
Service Desk
Our team provides responsive remote support during business hours to help your employees resolve technology issues, answer questions and keep work moving.
The result: Your staff has a dependable place to turn when technology gets in the way, reducing downtime and lost productivity.
Field Services
When an issue cannot be resolved remotely, we provide onsite technical support for hardware, networking, infrastructure and other hands-on requirements.
The result: You have access to qualified technical assistance onsite when remote support is not enough.
Small Projects
We handle smaller technology changes and improvements that fall outside normal day-to-day support, without requiring a separate project engagement.
The result: Routine improvements and minor technology initiatives can be completed quickly without unnecessary administrative overhead.
Remote Monitoring and Management
We continuously monitor your managed computers, servers and infrastructure for health, performance and potential problems.
The result: Many technology issues can be identified and addressed before they cause significant downtime or disrupt your business.
Software Patch Management
We manage operating-system and application updates across supported devices to keep software current and address known security vulnerabilities.
The result: Your systems remain more secure, stable and reliable while reducing the risk created by outdated software.
Account Management
We regularly review your technology environment, priorities, risks and upcoming requirements to ensure your IT continues to support the direction of the business.
The result: Technology decisions become planned business decisions rather than a series of unexpected expenses and reactive fixes.
IT Procurement
We help select, source and configure appropriate computers, equipment, software and technology services for your organization.
The result: You purchase technology that fits your requirements, works with your existing environment and can be properly supported throughout its lifecycle.
Vendor Management
We coordinate with internet providers, software vendors, telecommunications companies and other technology partners on your behalf when support or technical involvement is required.
The result: Your team spends less time dealing with technology vendors, while issues involving multiple providers have someone responsible for driving them toward resolution.
Protect Your Network
We secure your office network, Wi-Fi and internet connection and separate trusted business systems from guests and other untrusted devices.
The result: A safer network that reduces the ability of an attacker or compromised device to move through your business.
Protect Every Computer & Device
We continuously protect and maintain company computers, servers and mobile devices against malware, ransomware and known security weaknesses.
The result: Your technology stays secure, current and much harder for attackers to exploit.
Protect Your Accounts & Identity
We secure access to email, company systems and sensitive information so stolen passwords alone cannot compromise your business.
The result: A significantly lower risk of unauthorized access, account takeover and fraudulent activity.
24/7 Security Monitoring & Response
Your environment is monitored around the clock for suspicious activity and potential cyber threats.
The result: Security incidents can be identified and contained quickly — even when your office is closed.
Protect Your Email & Internet Use
We help stop phishing, malicious websites, dangerous attachments and other common methods attackers use to reach your employees.
The result: Fewer threats reach your staff and fewer opportunities exist for someone to make an expensive mistake.
Secure Your Microsoft 365 Environment
We configure and maintain Microsoft 365 using security controls designed to protect your email, files, identities and confidential business information.
The result: Your cloud environment is actively secured instead of simply being installed and left at Microsoft's defaults.
Protect & Recover Your Data
Critical company information is backed up automatically, with protected copies maintained separately from your live environment and recovery regularly verified.
The result: If ransomware, accidental deletion, hardware failure or another disaster occurs, you have a proven path to getting your information back.
Control Who Has Access
Employees receive access based on what they need to do their jobs. Access is reviewed and promptly removed when responsibilities change or someone leaves the organization.
The result: Sensitive information stays in the hands of the people who should have access to it.
Prepare Your People
Employees receive ongoing security awareness education and practical phishing testing to help them recognize threats before they become incidents.
The result: Your employees become part of your security defence rather than your greatest vulnerability.
Maintain Your Security & Readiness
We regularly review your technology, security controls, risks, recovery capabilities and emerging vulnerabilities — and document what is protected and what still requires attention.
The result: You know where your business stands, weaknesses are addressed before they become problems, and you have a plan for responding when something goes wrong.
Maintain IT Governance & Compliance
We maintain the policies, documentation, technology standards and regular reviews needed to keep your IT environment aligned with business, security and regulatory requirements.
The result: You have a documented and repeatable approach to managing technology risk, can demonstrate that appropriate safeguards are in place, and are better prepared for audits, insurance reviews, client requirements and compliance obligations.
Not sure which package fits?
We will review your users, devices, security goals and business priorities, then recommend the package that gives you the right level of support and protection.